More conversations, please

I'm reclaiming conversations because relationships turn into transactions and we lose our capacity for learning, friendship, love, and empathy without them. Here's what MIT's Sherry Turkle has to say about why we need to stop hiding behindtexts, Tweets, emails, and other person-behind-the-screen communications.

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Growth tips

Growth tips

It's June 1 and the city garden behind my Providence, RI, office is bursting with new growth. What's fascinating about plants -- and organizations -- is that so much unexpected and counter-intuitive growth happens at the tips and edges of organisms.

New cellular structures -- and ways of working -- often happen by chance, emerging unexpectedly in the least likely places. 

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Whose responsibility is Debbie's mother?

Debbie’s mother is trying to find Debbie. But Debbie’s mother is lost inside the nursing home. There is no one to hear her or help her, except for me, the wrong number.

In my work with big companies I often feel that people are lost, calling those in positions of responsibility with ideas, cautions, and worries, and getting no response. They feel like Debbie’s mother.

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