Why we resist new ideas

There are a lot of reasons why good ideas never get adopted. Sometimes they’re not critical to the organization’s goals, require too many resources, or scare the managerial keepers of the status quo.

But there’s another reason that’s rarely acknowledged: we’re trying to solve the wrong problem.

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First Followers

“Wow, that would be amazing for us to do. It could really change how we work together,”  concurred a group of managers at one of the biggest technology companies in the world last week.

“But it’s just not how our culture works,” someone said.

Then the grumbling about the culture began until, as the strategy facilitator, I cut the naysaying short and asked:

Why couldn’t this group start working differently and then open the way for others to follow?  Change has to start somewhere. Why not you? You view yourselves as creative and innovative.

Someone has to start, having the guts to stand alone.

And someone has to be the first to follow, also an act of leadership.

That’s how culture changes and movements start.

Dare to start or be the first follower.

Isaac Asimov on why you need a faciliator

What's the value of a facilitator? "I do not think that cerebration sessions can be left unguided. There must be someone in charge who plays a role equivalent to that of a psychoanalyst... In the same way, a session-arbiter will have to sit there, stirring up the animals, asking the shrewd question, making the necessary comment, bringing them gently back to the point."

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More conversations, please

I'm reclaiming conversations because relationships turn into transactions and we lose our capacity for learning, friendship, love, and empathy without them. Here's what MIT's Sherry Turkle has to say about why we need to stop hiding behindtexts, Tweets, emails, and other person-behind-the-screen communications.

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Growth tips

Growth tips

It's June 1 and the city garden behind my Providence, RI, office is bursting with new growth. What's fascinating about plants -- and organizations -- is that so much unexpected and counter-intuitive growth happens at the tips and edges of organisms.

New cellular structures -- and ways of working -- often happen by chance, emerging unexpectedly in the least likely places. 

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